“Hearts Inspiring, Hands Serving, Homes Enduring Since 1992”
Overview
Angels’ Place provides homes and services to nearly 100 adults with intellectual and developmental disabilities. Our 20 homes are located in Wayne, Oakland, and Macomb counties. We are currently accepting applications for a Director, Quality Care and Compliance. This candidate will serve as an integral piece of the Angels’ Place leadership team – reporting to the Chief Executive Officer. In addition, the position has an open access to the board chair as necessary and will participate in board meetings.
They will approach every day with the mindset of:
Are we meeting the standards required by our licensing bodies?
Are our internal policies up-to-date and are we adhering to them?
Are we following our organization’s by-laws?
More than an auditor, the person will work collaboratively with other members of the leadership team to resolve any deficiencies and/or where appropriate, revise policies. She/he will be highly knowledgeable about the adult foster care industry. Candidates must embrace the opportunity to work in a Christian faith-based organization in service to adults with intellectual and developmental disabilities.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
The essential function of this position is to assure that all currently established processes and procedures (licensing, internal polices, organizational by-laws) are followed. In addition, the director of quality assurance and compliance will collaboratively develop corrective actions/revisions to policies as necessary and proactively identify needs for additional actions or policies.
Effective execution of these responsibilities requires immersion into the workings of our homes, the lives of the residents, the expectations of their guardians, and the work of our staff. The candidate is expected to visit all homes regularly.
This is a highly collaborative position.
With the Board Chair
If necessary, report to the board chair any quality or compliance breaches
With the CEO
Maintain a current set of governance documents
By-Laws
Confidential Board and Subcommittee Meeting agendas and minutes
Maintain internal policies documents and standard operating procedures
Proactively observe the operations of the organization for compliance
Proactively identify needs for additional actions and policies
Coordinate response with CEO to legal/other emergency actions (subpoenas, orders, etc.)
With the Chief Program Officer
Assist the Chief Program Officer with regulatory audits
Monitor reports for organizational opportunities for improvement
Manage the Home Monitors Program – evaluating the quality of resident life in our homes
Ensure that all homes are inspected quarterly (in collaboration with the volunteer coordinator) and that documentation is submitted
Collaboratively develop enhancements and/or remedial actions
Maintain awareness of all incident reports and resulting recipient rights investigations
Collectively develop preventative and remedial actions
Ensure that all relevant parties are informed
Participate in meetings and monitor communication from licensing and other associated bodies for relevant information – OCHN, DWIHN, MCHHS, LARA, MALA, etc.
With the Chief Operating Officer
Manage the successful outcomes of Physical Property Inspections and Comfort and Cosmetic Inspections
Collaboratively develop enhancements and remedial actions
Maintain privately-owned home leases and agreements for landlords and tenants
Manage the organization’s liability insurance provider (homes, autos, professional)
Provide documentation as required
Facilitate home inspections when required
Ensure that all aspects our technology usage is in regulatory compliance and is insulated from security breaches.
Other duties as assigned by the CEO
SPECIAL SKILLS, EXPERIENCE OR QUALIFICATIONS
Bachelor's degree in business management or administration, public health, public policy or social work
10+ years of experience in adult foster care or related field
Excellent communication skills – strong writer, empathetic listener, direct communicator
Highly organized – with attention to detail
Highly proficient in PowerPoint, Word, and Excel
Aptitude to quickly learn other programs/ software
Candidate will be required to pass a drug screen and obtain a negative TB and COVID-19 test (paid by Angels’ Place), be COVID vaccinated and boosted, and be disciplined to work in a COVID-safe environment.
For more information, please contact Katherine Shubnell at 313.806.4005 or kshubnell@daudlinsearch.com
About Angels’ Place
Angels' Place is a 501(c)(3) non-profit organization, founded in 1992, that provides homes and services to persons with intellectual and developmental disabilities. We operate twenty homes in Wayne, Macomb, and Oakland Counties, that provide specialized residential care, supported independent living, and community-based services to nearly 100 individuals. We also provide Abundant Life Services including transitional services, educational workshops, community support for those living on their own, respite programs for caregivers, and many other types of outreach.
It is our mission to provide people-centered services and homes with a Christian family environment of love and compassion, coupled with an atmosphere of acceptance, dignity, well-being, and the potential for personal growth and acceptance.
Angels' Place relies on the professional expertise and dedicated leadership of a volunteer Board of Directors to cast and fulfill the strategic vision for the organization, as well as compassionate Direct Care Professionals and volunteers to carry out our services.
Two-thirds of funding for Angels’ Place is from the Community Mental Health Authority and other governmental sources; generous donors provide the balance.